Return & Exchange Policy

Please send an e-mail to vmh@gmail.com to confirm returning your order. We’ll send you a return form, please fill that in and add it to your package.

Make sure the item is carefully packed, when possible in the same package. You do have to pay the postage costs.

Please send your parcel to;

Veerle Wils

tnv. Veerle Wils

Provinciestraat 81

2018 Antwerp

Belgium

We recommend you send your return using a trackable method!

Until we receive your return to our shop, the items and their condition are your responsibility.

We will send you an email to confirm your return has been received and refund processed. Your refund will be credited back via the original method of payment. Please allow up to 3-5 days for your refund to appear on your bank statement. Delivery Charges are non-refundable.

EXCHANGES

You will have to send the item back to us for a refund to be processed, and place a new order for the alternate item.